"WOW-talk about an Amazing Experience! Being part of the Hero's family has given me and my husband exactly what we were trying to find"and so much more.
Since first learning about Hero's at the IAAPA Attractions Expo in 2005, we have been excited with the positive feedback about choosing the Hero's license. I knew we were entering a new field for us and had many, many questions. The Hero's team has helped all along the way, from finding the right building to understanding the competition. They gave us an amazing business plan and have been available at all times of the day and night to answer questions and offer support. The Hero's team really cares about our success as a start-up company, and has been great about offering contact names in all areas of the business, from the games to insurance to the systems that help run the business. In addition, we have received discounts from many of the top names in the field just by purchasing a Hero's license--some as high as 50%!
When I received the Operations, Marketing, and Party Manuals, I was blown away by the detail of the information. Nearly every question I could come up with was answered and the any left were answered right away. The formal training my husband and I have received from the Hero's team brought life and excitement into this amazing concept and helped us really understand the vision.
One of the things that appealed to our family was the importance of maintaining a life outside of the business, giving both of us time for our young children. Hero's has found a way to make every moment the business is open count, giving us days off during the week. They created an awesomely successful business that gives us time to enjoy our family and friends.
We are thrilled to become an important part of our community, offering a service better than the rest. The opportunity to create wonderful memories for children and treat our staff well is a dream come true. For my family, the Hero's license is the first step towards a future better than we could have ever created alone."
Nathan & Brandy Smith - Toledo Ohio